RESERVATIONS:
All orders are subject to acceptance by Cold Noble LLC. Cold Noble LLC reserves the right to reject any order or stop production at any time without recourse. Cold Noble LLC also reserves the right to change the price of the order after reviewing artwork submitted by the client, subject to client approval.
GENERAL ORDER INFORMATION:
Cold Noble LLC prints exclusively on Bella + Canvas, a high quality line of women and men’s apparel that we consider superior in fit, style and materials to American Apparel and other manufacturers.
Minimum order is 24 pieces in one style. Pricing below is for shirt sizes S-XL. For sizes 2X and larger, extra long t-shirts or other special orders, please contact for availability and pricing. Clients are provided with detailed estimates in advance of project approval.
RETURNS:
Cold Noble LLC goes to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality. Accordingly, Cold Noble LLC accepts returns and will refund payment if and when clients are disappointed by Cold Noble LLC’s merchandise for one of the following reasons: (a) the blank items themselves are materially flawed; (b) the quality of the decorating (i.e., the printing or embroidery) is below a reasonable range of expectations; or (c) the design of the final product is materially different from the final design submitted by the customer.
PAYMENT & CREDIT CARD TERMS:
Orders must be paid in full before order processing begins unless otherwise approved by Cold Noble LLC. For clients paying via check, order turn around time will not begin until the check clears. There is a $30.00 returned check fee.
If the client's credit card company declines the authorization, Cold Noble LLC shall not process the order. If Cold Noble LLC has processed the order and the credit card is declined, payment will be required prior to shipment or delivery of the product. All charges are due per the terms specified on the estimate, payable at 2960 Butterfly Lane, Chico CA 95973. Should client's account become delinquent, client agrees to pay a monthly finance charge of 1-1/2% (annual percentage rate of 18%) on the unpaid balance. If an account goes beyond the payment term's due date, unless specific arrangements are made, future purchases will be on a C.O.D. basis. In the event that Cold Noble LLC must commence legal action to enforce any terms of this agreement, the client agrees to pay reasonable attorneys' fees and costs.
ART APPROVAL & ORDER PROOFING:
All artwork is to be approved via a digital mock-up. Artwork must be checked for spelling, color, sizes ordered, placement of the art and accuracy of artwork by the client. It is very important to look over every detail of the mockup, as this is how your garments will print. Cold Noble LLC will not accept responsibility for corrections not implemented and/or requested after artwork approval. Any modifications requested after client approval will result in production delays and could require additional expenses.
ORDER CHANGES & CANCELLATIONS:
Any change made to a client’s order that is not due to a stock issue on behalf of the stock suppliers will be subject to a change fee of $50.00 in addition to other order costs. Any changes to a client’s order after it has been placed will delay the order, even if client has paid a rush fee and/or notified Cold Noble LLC of a required delivery date.
No cancellations will be accepted once production or any manipulation of the garments (tag removal, printed tags, printing, hem tagging, etc.) has begun on the order.
UNDER-RUNS & SPOILAGE:
Due to the nature of this business, Cold Noble LLC will not be responsible for under-runs or spoilage up to 3% on jobs of 100 shirts per design, and up to 10% on jobs of less than 100 pieces. (Spoilage must be more than 10 shirts per design for a reprint). Clients should bear this in mind and consider ordering extras.
GARMENT DISCLAIMER:
Cold Noble LLC is not responsible for manufacturer defects such as color inconsistencies, stitching errors, mislabeled garments, loose/inconsistent stitching, and/or garment defects (holes in garments, ripped seams, etc.). Cold Noble LLC will inspect all garments during the printing process, but cannot guarantee each garment.
WARRANTY:
Cold Noble LLC makes no warranty expressed or implied nor accepts any responsibility other than possible replacement of these products. Cold Noble LLC may, but is not required to, replace any defective product, or give the client credit for the amount of the purchase price for such product. This warranty is limited solely to the replacement of the product as originally shipped or a credit for the cost of the product shipped.
SHIPPING:
Cold Noble LLC will arrange payment for shipping with the carrier, but the costs are the client’s responsibility. Risk of loss is upon the client once Cold Noble LLC delivers the product to the carrier. Cold Noble LLC will make all efforts to ship the products in the time. Delivery times are estimates only, and Cold Noble LLC shall not be responsible for delays. Please see "General Terms" for additional limitations.
STORAGE:
Cold Noble LLC will not store any orders past 30 days. If client fails to pick up or request shipment of an order within 30 days after order completion, Cold Noble LLC will destroy the order at our sole discretion. Cold Noble LLC will not be responsible for reprinting costs, and any reprinting will be subject to the full listed price at the time of the re-order.
LIMITATION OF LIABILITY:
Cold Noble LLC shall not be liable in contract or in tort (including negligence) to the client for incidental or consequential damages arising out of or resulting from our performance or nonperformance of our obligations under contract, including but not limited to claims for lost profits or other economic damages.
INDEMNIFICATION:
The client shall indemnify and hold harmless Cold Noble LLC from any and all loss, cost, expense, and damages (including court costs and reasonable attorney fees) on account of any and all manner of claims, demands, actions, and proceedings that may be instituted against Cold Noble LLC on grounds alleging that the said work violates any copyrights, trademarks, service marks, or is scandalous, or invades any person's right to privacy or other personal rights. The client agrees to promptly defend and continue the defense of any such claim, demand, action or proceeding that may be brought against Cold Noble LLC at the client's own expense.
GENERAL TERMS:
These Terms of Sale and any transactions made under them shall be interpreted by and be subject to the laws of the State of California.
In the event that any section or portion of a section of these Terms of Sale are deemed unlawful or unenforceable, that section or portion of a section shall be stricken from the Terms of Sale, and the remaining terms shall continue in full force and effect.
Cold Noble LLC reserves the right to change pricing without notice.
These Terms of Sale may be modified by Cold Noble LLC without notice, and are current as of the date of the then current website.
Cold Noble LLC shall not be responsible for damages or delays resulting from machinery breakdown, force majeure, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, and embargo. Cold Noble LLC shall not be responsible for any shipment delays caused by any common carrier.
Any action by the parties arising out of or relating to these goods or materials shall be commenced within one year after receipt of said products.